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 http://www.footballfanaticsshop.co.uk/ HELP!!!

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ChiTownBearsBaby!1984
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PostSubject: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 16:10

I've found this website, which at first glance appears exactly the same as the Football Fanatics US website, apart from the URL, as if it is the UK version of the FF online store. I have read up on FF and heard only good things with regard to supplying official jerseys. So seeing they have a "sale" on, me and my sister have ordered an elite jersey each. Bargain! Or is it?! On closer inspection certain things concern me. For instance, the description of the jerseys appears to have been directly copied and pasted from NFL.com! The FAQs section is written in very poor English, the contact details differ from those on FF US site. Our order has been shipped via Parcelforce, who don't appear in the list of used couriers. But now the VERY BIG WORRY. The parcel shipped from..... you guessed it..... CHINA! Oh crap! Is it really possible that a website that appears to be exactly the same as the official US FF website in almost every detail, and is claiming to sell NFL NIKE (both mentioned in the jersey description along with the "registered trademark" logo) jerseys, is getting away with selling fakes?!? Or am I worrying too much?!? Here are both URLs for comparison:

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Any advice or help would be much appreciated!!!!
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ChiTownBearsBaby!1984
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 16:49

Not sure if I've posted this in the right section! But any help/opinions/advice is more than welcome!
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Billsfan
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 17:31

I believe the website to be a Counterfeiter I'm afraid. They have been using this type of scam for a while, using the legit sites name and adding 'shop' to the end.

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ChiTownBearsBaby!1984
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 17:43

Bugger! I payed with Paypal. So might be able to get a refund. Plus, they're advertising "365 day returns". They are also quite clearly advertising their wares as official Nike NFL merchandise. So if it's clearly counterfeit when it turns up is there much I can do? This must be illegal?! If this site is a fraud then someone has gone to a lot of trouble copying the FootballFanatics website. :-(
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 17:46

I have emailed footballfanatics to check with them, but I have used them in the past and the jerseys always come from the states.

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ChiTownBearsBaby!1984
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 17:53

Thanks! Please let me know what they say. If I've been conned I'll have to hold my hands up, but the websites look identical! :-S I never thought anything of it till I went to track my parcel and it appears to have shipped from China. Now I'm v. worried.
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sat Sep 01 2012, 17:57

I'll let you know what they say.

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ChiTownBearsBaby!1984
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sun Sep 02 2012, 12:12

Hi Billsfan, I emailed FF yesterday too, using contact details obtained from footballfanatics.com, here is their response:

Hello,

Thank you for your inquiry. This website is our UK version of our original website footballfanatics.com. If you need assistance placing your order please feel free to contact Customer Service and we will be more than happy to assist you.

If you need further assistance, simply respond to this message and we will be glad to help.






Sincerely,
Lakisha
Customer Service
TeamFanShop

Have you had anything back? And when you have dealt with them what is the URL you have ordered from? footballfanatics.com?

Cheers again!
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PostSubject: Re: http://www.footballfanaticsshop.co.uk/ HELP!!!   Sun Sep 02 2012, 16:38

I have not had a reply as yet. I have ordered from footballfanatics.com.

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